Join us at the NJ Small Business Summit to talk about prioritizing your customer

"Customer Obsession" isn't a slogan. It should be a leadership principle that shapes every decision, from product launches to team communication. In this workshop, we’ll will show small business owners how to build that same discipline into their own operations. Attendees will explore practical ways to gather and act on customer feedback, anticipate needs, and build trust and loyalty through everyday interactions. We’ll also tackle the tough tradeoffs like what to do when what’s best for the customer conflicts with what’s sustainable or viable for your business. Participants will leave with practical tools to make thoughtful, customer-focused decisions that support both their customers and the long-term health of their business.

With admission to the summit, you will receive access to so many resources: workshops, panels, live pitches, demos, 1:1 consults, & intentional networking. Time to take action!

The third annual New Jersey Small Business Summit is happening at Montclair State University on Wednesday, October 21, 2026! This expo-style event brings together the state's vibrant small business community for a day of forward-thinking ideas, real talk, and growth. The Summit will feature breakout sessions, intentional networking, panels, live pitches, demos, free 1:1 consultations, plus plenty of opportunities to connect with the state's small business community!

Come ready to connect, learn, and leave with actionable strategies to thrive in today's business landscape. 

Date and Time: 10/21 from 9:30am - 3pm ET
Location: Montclair State University in Montclair, NJ
Cost: $55.20 per person